Presentation Panel
Using Data To Make A Convincing Case for The Impact of Learning
Date Friday, Nov 25 Time – Room Charlottenburg III
Data-supported decision making is only possible when the goals, KPI’s and metrics are set in advance, understood and communicated. As L&D should continue playing a more and more strategic role in companies, measuring and presenting the results of programmes is crucial and leads the way to ‘sit at the table’ together with the decision makers and leadership.
In this session we will discuss how to measure L&D programmes, which metrics, measurements and KPI’s to use in order to be able to measure the impact of the programme and its outcomes. And we will largely discount most of the data gathered operationally in L&D, such as engagement, satisfaction and completion rates.
We will also discuss engaging with, and convincing, internal stakeholders, with a visual representation of your data.
Ben Gallacher
Founder, inrehearsal, United Kingdom
With 15+ years experience of designing, delivering and evaluation learning experience across the globe, Ben Gallacher founded 'Inrehearsal' to connect organisations with industry-leading subject matter experts through broadcast quality digital learning content and experiences. Since it's launch in 2017, inrehearsal has been one of the fastest growing digital learning providers in the UK.
Avi Snir
CEO, Elevation, Israel
Avi is the Founder & CEO at Elevation. An entrepreneur, husband, father and believer. Loves Hummus, consistently lives in a village outside of Tel Aviv and spends his spare time wondering about the future of work skills careers and in between.
Moderator
Philippe Seynaeve
Implementation and Change Manager, CIBG/CIRB (Brussels Regional Informatics Centre), Belgium
Philippe Seynaeve is Implementation and Change Manager for the IT Center of the Brussels-Capital Region. Prior to this, he has been working as Project Manager and Change Consultant, for both private consulting firms and public-sector organisations. From the start, his work has centered around implementations at the intersection of HRM and IT. He obtained a B.A. from the Vrije Universiteit Brussel and an M.A. from Columbia University in New York. Presently, he lives and works in Brussels.
Data Driven L&D: "Sitting at the Table" with Data and Metrics, Avi Snir
In this presentation, we will discuss a formula that measures the impact of L&D programs and can be shared and used to engage and convince internal stakeholders. We will also look into a dashboard visually presenting a programme’s outcome based on data.
Nowadays, every person in an organisation is expected to make decisions based on data. Data driven decision making is only possible when the goals, KPI’s and metrics are set in advance, in a correct manner and communicated clearly. As L&D should continue playing a more and more strategic role in companies, measuring and presenting the results of programs is crucial and leads the way to “sit at the table” together with the decision makers and leadership.
In this session we will discuss how to measure L&D programs, which metrics, measurements and KPI’s to use in order to be able to measure the impact of the program and its outcomes (hint: not only satisfaction and completion rates).
In this short session, we will discuss the formula that measures the impact of L&D programs and can be shared and used to engage and convince internal stakeholders. We will also look into a dashboard visually presenting the program outcome based on data.
Overview
- Set the correct metrics to measure the impact of a programme.
- Use a visual presentation using dashboards and heat maps to showcase the impact and effect of a programme.
- Learn how to speak about programmes using business metrics and data.
Hard to Watch: The Uncomfortable Truth about Engagement Data, Ben Gallacher
After this presentation you will leave with an alternative mindset when it comes to measuring learning impact and engagement.
I love engagement data. It’s dependable, unambiguous and deliciously binary in our complex times. We tell stories with data, we turn analytics into narratives that help us make decisions and interpret the success (or failure) of learning interventions. But, do we ever pause to understand what engagement data isn’t telling us?
Over the years I have encountered an understandable need (and obsession) to demonstrate learning impact, behavioural change, improvement etc through analytics and data. Whilst I firmly agree that the need to measure impact and change is fundamental to learning what we hold up as evidence falls wide of the mark. How do you know if a leader is better at making strategic decisions? How do you know if a new manager is having more effective, critical conversations with their team? How do we measure how impactful our sales team are at telling the story of the business? It’s time to take a hard look at the learning data we capture and ask ‘why’? When did our focus become engagement over performance?
The reality is that we are an industry fed misinformation by learning suppliers who value repeat business over real learning. In this far-reaching session I will tackle the limitations of engagement data and present alternatives to measure the impact of learning.
Overview
- Build an understanding of of the value (and uselessness) of engagement data.
- Challenge the systems and learning traditions when it comes to ROI & evaluation.
- Discover new and alternative ways of measuring learning and engagement.